Kijani Hotel

Never been so disappointed by any hotel anywhere. Our room 11 is a lovely room but oh dear, it and other parts of this hotel have been neglected for too long. I haven't the energy to type the whole list but here are a few issues. Our bathroom had double basins with mixer taps with no H or C on the taps, so tried the right hand on both, which did produce water but not hot and then the left taps, which didn't produce water at all. On day 2 of our stay two boys spent most of the afternoon in our bathroom, when all we wanted to do was have a siesta. They managed to fix one of the mixers but couldn't the other because it was rusted solid. Our bedroom had a wardrobe with a large mirror on the door, which was cracked in half. There was a small kettle which never switched off and when you came to pick it up, you burned your hand on the handle - it was replaced. The wifi constantly failed. One of the towels in the bathroom was shockingly dirty. and I mean, shockingly. I could go on but I won't. All the duty staff were involved with our stay and endless conversations were had with them. The manager was "away in Nairobi" but I was told he wanted to see me when he returned. Twice this was promised but by the time we left, he had not appeared. On departure I was promised he would email me but he never did. By way of recompense for our endless issues, our one dinner and a small laundry bill were waived but it completely missed the mark for what had been through. This is NOT a $US350/night hotel.

I had an unforgettable birthday celebration at Kijani hotel in Lamu, thanks to the exceptional hospitality and genuine kindness of the staff who went above and beyond to make me feel welcomed and cared for, turning my stay into a cherished memory. Highly recommended for anyone looking for a warm and memorable experience!

It was a great location with very friendly staff. The shower , wifi and ac were poor . There was no fridge in the room and the place closed down at 9:30 pm . It was overpriced for the service . Breakfast was great

Absolutely stunning services, and fast paced steward team. Gorgeous aesthetics by the pristine environment . Food served on time and fine hospitality. Kudos to Issa Yusuf, his charm, multi-tasking and hospitality are a great combination to what he does the best! See you soon !

Really recommended. Enter a different world! Lovely, helpful staff and a great location, right by the water where you look down on everyday life, dhows, donkeys and all. Quiet garden with pool and sunloungers. Excellent rooftop restaurant. 30 minute walk to Lamu or short boatride. Large, traditional rooms so don't expect TVs.

The food was amazing, spacious room with great view and very clean. The Staff were all welcoming, polite and helpful, especially Tito, Bill and Boniface. Met the owners, they were extremely friendly and welcoming. We are coming back with the whole family this year again!